1. Preliminary

a. All and any business undertaken, including any advice, or information given, or service provided whether gratuitously or not by Day One Publications, Ryelands Road, Leominster, Herefordshire, HR6 8NZ, United Kingdom, hereinafter called 'the Company' is transacted subject to the conditions hereinafter set out and each Condition shall be deemed to be incorporated in and be a Condition of any agreement between the Company and its customers.

b. In these Terms and Conditions of Trading (hereinafter called 'the Conditions') the 'Company' means and (unless the context precludes the same), includes the Company's servants, agents, and any person or persons supplying services or goods under any contract with the Company. 'Customer' means any person or persons who contracts for the goods or services of the Company and includes the Customer's servants or agents.

c. Where the Conditions laid out by the Company's Customers conflict with the Conditions of the Company it will be deemed that the Company's Conditions are final.

d. No agent of or persons employed by or under contract with the Company has any authority to alter or vary in any way these Conditions unless previously expressly authorised to do so by the Company in writing.

e. If any legislation is compulsorily applicable to any business undertaken, these Conditions, shall as regards to such business be read as subject to such legislation and nothing in these conditions shall be construed as a surrender by the Company of any of its rights, or immunities, or as an increase of any of its responsibilities or liabilities under such legislation and if part of these Conditions be repugnant to such legislation to any extent such part shall as regards to such business be void to that extent but no further.

f. In no case whatsoever shall any liability of the Company however arising and not withstanding any lack of explanation exceed the value of the relevant goods or £100 which ever is less.

g. These conditions may only be varied with the express written agreement of the company.

h. All agreements between the Company and its Customers shall be governed by English Law and be within the exclusive jurisdiction of the English Courts.

2. Terms of Payment

a. All invoices issued by the Company are due to be paid within 30 days from the date of invoice unless otherwise stated in writing.

b. Orders may be cancelled where a mistake or incorrect purchase has been made within seven days of their contact with the shop, or receipt of the goods. In the instance of cancellation of an order payment will be returned.

b. All sums shown to be due to the Company on its invoices sent to the Customer shall be paid to the Company immediately when due without any deductions and payment shall not be withheld or deferred on account of any claim, counterclaim, or set-off.

c. Where the invoice is not paid partially or in full the customer will be charged at 5% above the National Westminster Bank Plc lending base rate for late payment.

d. All payments made to the company which are rejected by the company's bank will be fined a sum of 5% of the value of the payment or £25.00, whichever is greater.

3. Warranty, Returns and Refunds

a. Refunds will be given exceptionally at the discretion of the management, in accordance with UK and EU law.

b. The Company will not be held responsible for any damage to property, person or persons using any product or service of the Company, which was caused by misuse or in contradiction with the guidelines laid out by the Company for the use of the products or services supplied.

4. Disclaimer

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